Kirby Koomen: Excellus groep BV
Excellus Groep is a secondment organisation focused on connecting healthcare professionals and clients in a sustainable, high quality way. We believe in long term relationships, personal attention and acting quickly. Our focus is on delivering the right professional in the right place, with reliability and quality always coming first.
What do you use ClockWise for in daily practice?
We use ClockWise primarily for time tracking. Our professionals record the hours they work digitally, after which they can easily be approved or adjusted. We also use the system for reports and internal checks, so we always have insight into the progress and the deployment of our employees.
You have been a customer for more than 15 years: what has made you stay so long?
The main reason we have been a customer for more than 15 years is the reliability of the system and the continuity of the service. ClockWise fits our processes well. We also appreciate the stable collaboration and the trust that has been built up over the years.
How do you experience the collaboration and service from ClockWise?
We experience the collaboration as pleasant, personal and professional. The lines are short and questions are picked up quickly and properly. It does not feel like a standard client-supplier relationship, but like a partnership in which both parties have an interest in a smoothly working process.
What do you see as an important challenge for secondment companies when it comes to time tracking?
An important challenge for secondment companies is guaranteeing timely, correct and fully approved time records. Compliance, transparency towards clients and ease of use for professionals also play a big part.
How does ClockWise help you prevent or solve those challenges?
ClockWise helps us by offering an easy to use and structured process in which recording and approval fit together seamlessly. Automation reduces the chance of errors and saves time.
20+ jaar ervaring
Met meer dan 20 jaar ervaring in het vak is ClockWise een ware specialist op het gebied van projectmatig uren schrijven. Wij weten precies wat er nodig is om projecten soepel en efficiënt te laten verlopen.
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Frequently asked questions
See if your answer is here
Am I required to keep a record of hours worked?
Yes. As an employer in the Netherlands you are required to record the hours your employees work. That is laid down in the Working Hours Act. The law is simply there to make sure people do not work too much and get enough rest. How exactly you keep those records is up to you, as long as your registration is clear and reliable. Discover here how ClockWise can help you keep a clear and correct record of hours.
Is switching to ClockWise complicated?
No, switching to ClockWise is simple. The system is easy to use and quick to understand, so you can get started without long or expensive implementation projects. We guide you through the setup where needed, so you can switch quickly and smoothly and work efficiently right away.
What service does ClockWise offer?
Our customer service is directly available by phone, by email or through the website. No ticket systems or endless waiting times, but a colleague who thinks along with you straight away. Whether your question is about settings, reports or invoicing, we are here for you. Many customers choose ClockWise precisely because of our personal approach and short lines.
Does ClockWise have a knowledge centre?
ClockWise has kenniscentrum.clockwise.info, where you can find answers to your questions about time tracking and the hours screen, the holiday card, the reports and the financial options in ClockWise. If you get stuck, you can always contact our service desk.
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