Albert Schimmel: EDSN: From complex project structures to a complete overview
After a long search for a suitable package, Energie Data Services Nederland (EDSN) ended up with ClockWise. Albert Schimmel, financial controller, is very positive about the switch. “ClockWise runs like a well-oiled train: smooth, efficient and exactly on schedule.”
Why did EDSN come back to ClockWise?
“That is right. In 2016 we switched to another time tracking package because we needed specific integrations and reporting options that ClockWise did not offer. Because of European tendering requirements, in 2023 we outsourced external hiring to an external service provider. For the time tracking of the other people recording hours, around 100 users, we were looking for a suitable solution. We put a lot of time and energy into finding a suitable alternative. That search seemed easier than it turned out to be. After a failed test with another package, we knew: the next choice had to be the right one. ClockWise turned out to be the solution for us.”
Why did you end up with ClockWise?
“We had quite a few requirements that the package had to meet. The package had to be flexible and user-friendly, and fit in well with our process. An important point was that it had to contain ‘checks & balances’. This means that the system had to contain logic, so that no errors seep into the data and no rework is needed when processing it in the administration. In addition, it was essential for us that the package could handle broken weeks well. We also had high demands on the setup of projects. ClockWise meets these requirements. The overall picture looked so good that we decided to press ahead.”
How did the implementation of ClockWise go?
“That went smoothly. I am really positive about the service. ClockWise showed enormous commitment and responded quickly. They were able to switch gears very fast, and if we had questions we got an answer straight away. Something else I find very pleasant is that the people at ClockWise speak the same language. They understand how everything works functionally and are able to get to know the customer. The lead time, from the start to the moment it went into use, was just over two months. It could have been faster, but for us soundness comes before speed and we have to avoid things being overlooked. I hardly hear from the users, and that is a good sign. ClockWise is put together logically and compactly, and combined with the committed service that has made the process from orientation through testing to go-live run entirely to our satisfaction.”
20+ years of experience
With more than 20 years of experience in the field, ClockWise is a true specialist in project-based time tracking. We know exactly what it takes to keep projects running smoothly and efficiently.
Curious what ClockWise can do for your organisation?
Curious what ClockWise can do for your organisation? Discover how ClockWise makes your projects clearer and collaboration easier. During a no-obligation demo we show you in around 30 minutes how ClockWise fits your way of working, and we answer all your questions.
Frequently asked questions
See if your answer is here
Am I required to keep a record of hours worked?
Yes. As an employer in the Netherlands you are required to record the hours your employees work. That is laid down in the Working Hours Act. The law is simply there to make sure people do not work too much and get enough rest. How exactly you keep those records is up to you, as long as your registration is clear and reliable. Discover here how ClockWise can help you keep a clear and correct record of hours.
Is switching to ClockWise complicated?
No, switching to ClockWise is simple. The system is easy to use and quick to understand, so you can get started without long or expensive implementation projects. We guide you through the setup where needed, so you can switch quickly and smoothly and work efficiently right away.
What service does ClockWise offer?
Our customer service is directly available by phone, by email or through the website. No ticket systems or endless waiting times, but a colleague who thinks along with you straight away. Whether your question is about settings, reports or invoicing, we are here for you. Many customers choose ClockWise precisely because of our personal approach and short lines.
Does ClockWise have a knowledge centre?
ClockWise has kenniscentrum.clockwise.info, where you can find answers to your questions about time tracking and the hours screen, the holiday card, the reports and the financial options in ClockWise. If you get stuck, you can always contact our service desk.